Based in the grounds of Moxham House, the Administrative Department provides most of the administrative support for the three houses, other projects (such as Crossways Community Enterprises) and the charity as a whole. It is run by Steve Howcroft, a full-time administrator and two part-time assistants.
Areas of responsibility
For Moxham House
The administration team manages the policy reviews, procedures and compliance requirements for Moxham House as well as invoicing for the local authorities with which we currently have a contract.
Paying for care
We also deal with benefit enquiries for Moxham House residents and DWP appointees for residents who find it too difficult to manage their own benefit claim. The amount of money received by each resident can vary (depending on their entitlements) and some residents are required to make a contribution towards their care.
We ensure compliance with the accreditation, strategic relevance and contract requirements of the Government's Supporting People policy. Introduced in 2004, this allocates additional money to help support people in the community as this is administered with local authorities (who also monitor compliance with the Supporting People Quality Assurance Framework).
Both main houses
We undertake annual/bi-annual resident, stakeholder and staff surveys, collate results and arrange for the respective managers to give feedback as appropriate.
For the charity as a whole
Although most of the work concerns the activities of the three houses (currently the main function of the charity) some aspects are independent. These include payroll, donations and gift aid, budgets, payment of invoices, updating the website and job applications.
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